Moriarty Company provides strong management and organization of tasks in the real estate market and activates the roadmap for real estate marketing
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
Urbnlanes Developments
Urbnlanes is a company that specializes in making the world a more beautiful place. We work hand in hand with our sister companies in Kuwait and Egypt to continue the legacy of Emeel Abdalla investments. Our standards and values are unified which helps us at Urbnlanes to accomplish more success stories. Our artistic teams are always dreaming of new and exciting projects to work on and we love nothing more than to share their creations with the world. We have been around for many years and have grown to be one of the most well-known companies in our industry. We always strive for excellence and are confident you will find our work to be top quality.
What did
Tecnologia do
Paysafe & Tecnologia’s shared appreciation for the power of combining scale and global reach with flexibility and agility made our partnership an obvious choice. Tecnologia have been working with Paysafe since November 2020 in 2 key workstreams: Automation Delivery and Mobile Chatbot Migration, supporting the Paysafe Automation365 team specialising in Cognitive and Robotic Automation.
Automation Delivery – Tecnologia are working with the Paysafe Automation365 team to identify, design, build, test and deploy automated solutions using UiPath Automation Software. Thus far Tecnologia have delivered 28 Automations across 3 core business functions: Merchant Services, Consumer Services and Risk.
Mobile ChatBot Migration – Tecnologia led the migration of chatbots from a web browser platform to mobile platforms (Android and iOS). In addition to this, Tecnologia has implemented an intermediate communication layer to enable a seamless handoff between chatbot and live agent providers to win and support new deals.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
